24/7 Self-Service Support

Get Answers Fast: Your Go-To Support Hub

Find instant solutions to your questions with our comprehensive knowledge base, video tutorials, and step-by-step guides.

Popular searches:
Customer service, computer and woman in office at night for international technical support consultation online. Headset, tech and call center agent with multilingual translation for global client.
24/7 Available
Instant answers anytime
500+ Articles
Comprehensive guides
HD Videos
Step-by-step
Community
Get Help

Join thousands of customers finding answers instantly

500+
Help Articles
50+
Video Tutorials
95%
Self-Service Rate
<2min
Avg. Search Time
Browse by Category

Find What You're Looking For

Organized help articles, step-by-step guides, and troubleshooting resources to get you up and running quickly.

12 articles

Getting Started

Everything you need to know to set up your account and schedule your first tour with LeasedTourz.

18 articles

Scheduling Tours

Learn how to schedule, modify, and manage property tours with our platform and mobile app.

15 articles

Managing Add-Ons

Discover all available add-on services and learn how to customize tours for maximum impact.

10 articles

Billing & Payments

Understand pricing, invoicing, payment methods, and how to manage your billing preferences.

24 articles

API & Integrations

Technical documentation for developers integrating LeasedTourz with property management systems.

16 articles

Troubleshooting

Common issues and their solutions, plus step-by-step troubleshooting guides for technical problems.

Can't find what you're looking for? Try our search or contact support.

Video Tutorials & Guides

Learn by Watching

Step-by-step video guides showing you exactly how to use every feature of LeasedTourz. Learn faster with visual walkthroughs.

Watch Tutorial
HD Quality • 8:45 minutes
8:45
Featured
12,540 views

Complete Platform Walkthrough

Get familiar with the LeasedTourz dashboard in under 9 minutes. Perfect for new users who want to understand all the key features and navigation.

8:45
Duration
4.9★
Rating
98%
Helpful

What You'll Learn:

  • Navigate the main dashboard
  • Schedule your first tour
  • Manage tour notifications
  • Access reports and analytics

Getting Started

Essential tutorials for new users

Account Setup Guide
3:22 • Beginner
Property Portfolio Setup
5:15 • Beginner
First Tour Walkthrough
6:45 • Beginner

Advanced Features

Power user tips and tricks

Bulk Scheduling Tours
7:30 • Advanced
Custom Reporting Setup
12:15 • Advanced
API Integration Guide
18:22 • Advanced

Troubleshooting

Solve common issues quickly

Agent No-Show Solutions
4:18 • Common Issue
Login Problems Fixed
3:05 • Quick Fix
Mobile App Issues
5:42 • Step-by-step

Over 50 video tutorials covering every aspect of LeasedTourz

50+
Video Tutorials
4.8★
Avg Rating
89%
Found Helpful
24/7
Available
Still Need Help?

We're Here to Help

Can't find what you need in our knowledge base? Our expert support team is ready to assist you with personalized help.

Online

Live Chat

Get instant answers from our support team. Available 24/7 for urgent issues and Monday-Friday for general questions.

Average response: 2 minutes
Secure encrypted conversations
Chat history saved

Availability

Emergency Support: 24/7
General Support: Mon-Fri 8AM-8PM EST
Weekend Support: Sat-Sun 10AM-4PM EST
< 4 hours

Email Support

Send us detailed questions and we'll respond with comprehensive solutions. Perfect for complex issues that need documentation.

Response within 4 hours
Send screenshots & files
Full conversation history

Or email us directly at support@leasedtourz.com

Priority

Phone Support

Speak directly with our experts for urgent issues or complex problems that need immediate attention.

Emergency Support

1-800-TOURZ-24
Available 24/7 for critical issues

General Support

1-800-TOURZ-GO
Mon-Fri 8AM-8PM EST
Direct access to specialists
Screen sharing available
International calling options

We'll call you within 15 minutes during business hours

Our Support Team Stats

97%
Customer Satisfaction
<2min
Avg Chat Response
4hrs
Avg Email Response
24/7
Emergency Support

Join Our Community

Connect with other LeasedTourz users, share tips, and get help from our vibrant community of property management professionals.