These Terms of Service ("Terms") govern your access to and use of the LeasedTourz website (leasedtourz.com), mobile applications, dashboard, and related services (collectively, the "Service") provided by Divadd Realty, a subsidiary of Divadd Limited Company ("we," "us," "our," or "LeasedTourz").
The Service enables property managers, leasing agents, and property management companies ("Users" or "you") to schedule outsourced in-person tours for apartments, condos, townhomes, and rental homes, including add-ons such as application assistance, virtual tours, and more.
Agreement to Terms: By accessing or using the Service, you agree to be bound by these Terms, our Privacy Policy (incorporated herein by reference), and any additional terms applicable to specific features (e.g., subscription plans).
If you are using the Service on behalf of a company or entity, you represent that you have the authority to bind that entity to these Terms.
If you do not agree to these Terms, do not use the Service.
We may update these Terms from time to time to reflect changes in our practices, the Service, or applicable laws. We will notify you of material changes by posting the updated Terms on our website and, where required, via email or in-app notification. Your continued use of the Service after such updates constitutes your acceptance of the revised Terms.
For questions about these terms or legal matters, contact our legal department:
Navigate directly to any section by clicking below
You must be at least 18 years old and capable of forming a binding contract to use the Service. By registering, you represent that you meet these requirements.
To access the Service, you must create an account by providing accurate information, including your name, email, company details, and payment information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Security Notice: Notify us immediately of any unauthorized access at support@leasedtourz.com. We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason, without notice.
LeasedTourz provides an on-demand platform for outsourcing property tours. Key features include:
Access to a real-time calendar for scheduling tours (minimum 72-hour notice; first-come, first-served).
Deployment of trained, vetted tour guides to conduct in-person walkthroughs of properties, units, and amenities.
Application completion assistance, virtual tour recordings, professional photography, background checks, lease signing support, and marketing boosts.
Dashboard for managing schedules, viewing reports (e.g., feedback, photos, conversion metrics), and tracking analytics.
Integrations with property management software (e.g., Yardi, AppFolio) for seamless workflows.
Available nationwide in major U.S. metropolitan areas, with expansion plans.
Availability Notice: We do not guarantee availability in all locations or at all times; slots are subject to demand. We may modify, update, or discontinue features of the Service at any time, with or without notice.
The Service operates on a subscription model with tiered plans (Starter, Pro, Enterprise) and a Pay-Per-Tour option, as detailed on our Pricing page.
Subscriptions are billed monthly or annually in advance via credit card or other approved methods (processed securely by third-party providers like Stripe). All fees are non-refundable except as specified.
You are responsible for any applicable taxes, duties, or fees.
We may adjust pricing with 30 days' notice. Continued use after changes constitutes acceptance.
Any trial periods (e.g., one free tour) are subject to these Terms; no payment info required upfront, but conversion to paid plan may occur automatically.
Cancel anytime via dashboard; no refunds for partial periods. Unused tours do not roll over unless specified in your plan.
Failure to pay may result in suspension of your account.
Submit requests at least 72 hours in advance via the dashboard. Provide accurate property details (e.g., address, access instructions, key features). Priority plans allow for expedited scheduling.
We aim for 100% on-time performance, backed by refunds for delays caused by us. Guides are insured up to $1M; however, we are not liable for property damage unless due to our gross negligence.
You represent that you have consent to share prospect information (e.g., names, contacts) for tours. We handle data per our Privacy Policy.
Use the Service only for lawful purposes and in compliance with all applicable laws (e.g., fair housing regulations).
Provide accurate information and ensure properties are safe and accessible for tours.
Not misuse the Service (e.g., overload the calendar, harass guides, or submit false requests).
Respect intellectual property and not reverse-engineer the platform.
Prohibited conduct includes fraud, discrimination, or any activity that harms the Service or others. You agree to indemnify us for any claims arising from your use (see Indemnification section).
The Service, including software, content, logos, and reports, is owned by LeasedTourz or our licensors and protected by copyright, trademark, and other IP laws. We grant you a limited, non-exclusive, revocable license to use the Service for your internal business purposes.
You retain ownership of your data (e.g., property details), but grant us a license to use it for providing the Service (e.g., sharing with guides). Anonymized data may be used for analytics and improvements.
Restriction: Do not copy, modify, or distribute our materials without written permission.
The Service may integrate with third-party tools (e.g., Google Calendar, Zillow). We are not responsible for their availability, accuracy, or privacy practices.
Your use of integrations is at your own risk.
Links to external sites are for convenience; we do not endorse them. Please review their terms and privacy policies before use.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or secure. Tour outcomes (e.g., lease conversions) are not guaranteed.
Guides are independent contractors; we vet them but disclaim liability for their actions beyond our control.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEASEDTOURZ, ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
Note: Some jurisdictions do not allow certain limitations; these may not apply to you.
You agree to indemnify, defend, and hold harmless LeasedTourz and its affiliates from any claims, losses, liabilities, expenses (including attorneys' fees) arising from:
Claims related to how you use our platform
Violation of these Terms or applicable laws
Issues arising from your property or prospect data
Disputes with prospects or others related to your properties
We may terminate or suspend your access at any time for violations, non-payment, or other reasons, without liability. Upon termination, you must cease use and pay any outstanding fees.
You may terminate by canceling your subscription; no further access post-termination.
Surviving Terms: Sections surviving termination include IP, Disclaimers, Liability, Indemnification, and Governing Law.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflicts of law principles.
Any disputes shall be resolved through binding arbitration in Delaware under AAA rules, except for small claims or injunctive relief.
You waive class actions and jury trials.
If any provision is invalid, the rest remain enforceable.
No waiver of any term is binding unless in writing.
We may assign these Terms; you may not without our consent.
No liability for delays due to events beyond control (e.g., natural disasters).
These Terms constitute the full agreement, superseding prior understandings.
For questions about these Terms of Service:
Divadd Realty Legal Department
123 Main Street
Anytown, USA 12345
We typically respond to legal inquiries within 2-3 business days. For immediate support needs, please contact our general support team.